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mahmud_ashiq

Mahmud Al Ashiq

@mahmud_ashiq

IT Support, Technical Support, System Administration

Bangladesh
English, Bengali, Hindi
About me
Experienced IT professional specializing in server administration, virtualization, backup, and IT Support. Hands-on with enterprise server infrastructure, VMware, and Storage. Skilled in troubleshooting hardware/software issues. Delivered infrastructure and managed service support for government and corporate clients.... Read more

Skills

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mahmud_ashiq
Mahmud Al Ashiq
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will be your remote IT support specialist
From$15 / projectMore details

Portfolio

Work experience

Daraz

IT Operations Support

Daraz • Full-time

Oct 2024 - Jan 2025 • 3 mos

• Provided technical help to employees (remote and on-site), debugging hardware and software issues. • Supported IT asset management, including maintenance of laptops, desktops, printers, scanners. • Monitored and maintained network infrastructure, including Wi-Fi, ISP links, and LAN installations • Managed IT tickets and resolved support requests promptly, maintaining SLAs. • Participated in IT projects, logistical and technical support to meet project goals and deadlines.