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Mahmud Al Ashiq
@mahmud_ashiq
IT Support, Technical Support, System Administration
Bangladesh
English, Bengali, Hindi
About me
Experienced IT professional specializing in server administration, virtualization, backup, and IT Support. Hands-on with enterprise server infrastructure, VMware, and Storage. Skilled in troubleshooting hardware/software issues. Delivered infrastructure and managed service support for government and corporate clients.
Skills
Mahmud Al Ashiq
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide remote IT support and technical support for windows, linux, web hosting
Portfolio
Work experience
IT Operations Support
Daraz • Full-time
Oct 2024 - Jan 2025 • 3 mos
• Provided technical help to employees (remote and on-site), debugging hardware and software issues. • Supported IT asset management, including maintenance of laptops, desktops, printers, scanners. • Monitored and maintained network infrastructure, including Wi-Fi, ISP links, and LAN installations • Managed IT tickets and resolved support requests promptly, maintaining SLAs. • Participated in IT projects, logistical and technical support to meet project goals and deadlines.
1 Reviews
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1-1 out of 1 Reviews
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hamzahassan19
Canada
Total lifesaver! I was dealing with a massive headache where my PC kept hitting a blue screen crash every time I tried to play games after a driver update. This seller stepped in and sorted it out completely. They diagnosed the issue right away, fixed the corrupted graphics driver, and got my system...
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