Mona A

Virtual Assistant | Executive Assistant

Upwork • Freelance

Aug 2018 - Jul 2023 • 4 yrs 11 mos

Virtual Assistant / Executive Assistant – Upwork (Remote) Provided comprehensive virtual assistance to long-term clients, supporting daily business operations and administrative tasks. Key Responsibilities: Email and calendar management WordPress blog uploading, formatting, and publishing Adding and tagging images to blog posts Basic SEO optimization for website content Web research and accurate data entry File and document organization Client communication and inbox management Graphic designing using Canva for social media and marketing materials Audio, video, and podcast editing (including editing, noise reduction, and formatting) Creating short promotional video ads and multimedia content General administrative and executive support for business operations

Trainer

Ashraf Chaudhry Associates • Part-time

Jan 2022 - Jul 2023 • 1 yr 6 mos

Provided structured training and mentorship to individuals interested in starting their freelancing careers on Upwork. Key Responsibilities: Conducted 1-hour Zoom training sessions every alternate day for two weeks for each batch Delivered step-by-step guidance on creating and setting up Upwork accounts Trained students on building professional and attractive Upwork profiles Assisted students in creating introduction videos and strong portfolios Guided participants on creating Project Catalogs on Upwork Taught strategies for writing effective proposals and winning freelance jobs Conducted Q&A sessions to resolve student queries Hosted Facebook Live sessions (three times a month) to engage with a broader audience Organized Grand Zoom sessions with previously trained batches for guidance and motivation