
Malaika W
Level 2
Enterprise Architect, Technical Writer, Project Manager
Skills

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Work experience
Senior Business Analyst
Daftra • Full-time
Jul 2025 - Nov 2025 • 4 mos
— Led end-to-end delivery of ERP feature initiatives, acting as the primary bridge between product, engineering, QA, and accounting stakeholders, resulting in 40% faster approval cycles and reduced rework. — Owned requirements lifecycle from discovery through UAT, achieving 95%+ stakeholder satisfaction and reducing approval cycles by 40%. — Partnered with finance and compliance teams to ensure ZATCA e-invoicing compliance, mitigating regulatory risk. — Defined user stories, acceptance criteria, and release scope, supporting sprint planning and delivery tracking. — Standardized documentation and traceability practices, reducing rework and ambiguity across teams
Solution Architect
Gates Foundation • Full-time
May 2025 - Aug 2025 • 3 mos
— Designed and implemented the complete Enterprise Architecture (EA) for the DAC platform funded by the Bill & Melinda Gates Foundation, including Technical, Data, Logical, Physical, and Analytics architectures, with a strong focus on cloud infrastructure design — Visualized server https requests and API calls using ArchiMate modeling language 3.2 and built data models and flows, user stories and use cases using UML notation.
Sr. Business analyst
TeckCave • Full-time
Sep 2022 - Apr 2025 • 2 yrs 7 mos
— Acted as the primary liaison between business stakeholders, engineering teams, and external government entities, ensuring alignment throughout the delivery lifecycle. — Conducted as-is and to-be process analysis and drove business process re-engineering (BPR) initiatives to improve efficiency, and automation. — Elicited, analyzed, and documented functional and non-functional requirements using BRD, SRS, user stories, and acceptance criteria, ensuring clarity and traceability. — Led governmental level project named QIYAS, designed and modeled 40+ complex BPMN 2.0 workflows, covering core operations, integrations, exception handling, and decision logic — Defined acceptance criteria and prepared use cases for software features and enhancements to improve integration across Nafath, Raaqmi, and Qiyas systems.
53 Reviews
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kshahxaad

Saudi Arabia
Seller delivered the agreed work on time and with quality. No doubt, seller is well experienced in diagramming and modeling and helped me to achieve the expectation related to managing repositories for Spark Enterprise Architect. Seller is 100 % recommended. I will definitely come back for more work.
kirans_18

South Africa
Excellent enterprise architecture consultant! Malaika was professional, knowledgeable, and delivered quality work on time.
kirans_18

South Africa
kirans_18

South Africa
As a return customer, I highly recommend reaching out to Malaika for your project needs.
kleohaskurti

Albania
Absolutely amazing experience working with this seller. The project exceeded my expectations in every aspect. Everything was delivered professionally, with great attention to detail and excellent organization. The documentation, implementation, and overall quality of the work were outstanding and clearly...

