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Malak nsrr
@malaknsrr
Customer Support, E commerce,Data Entry
Morocco
French, English, Arabic
About me
Hello! I'm Malak, a French, Arabic and English-speaking Virtual Assistant.
I specialize in customer support, e-commerce assistance, email management, data entry and document retyping.
I'm organized, reliable and detail-oriented, committed to providing quality work and helping businesses save time.
Let's work together!
Skills
Malak nsrr
Offline •
Average response time: 2 hours
See my services
Customer Support
I will provide professional french e commerce customer support
E-Commerce Store Management
I will manage e commerce returns and refund requests
Work experience
Sales & Business Development Assistant
Media Solar • Freelance
Aug 2026 - Present • 3 mos
At Media Solar, I work as a Freelance Sales & Business Development Assistant, where I handle business prospecting, contact potential clients, identify business needs, and schedule appointments. This role has strengthened my communication, negotiation, and organizational skills.
customer service, order preparation, customer requests and teamwork.
Dunkin' Donuts • Full-time
May 2026 - Jul 2026 • 2 mos
At Dunkin' Donuts, I worked as a Barista, providing customer service, preparing orders, handling customer requests, and working in a fast-paced environment. This experience helped me develop adaptability, teamwork, time management, and attention to detail.
Customer Sales Representative
ADM VALUE • Full-time
Jun 2025 - Sep 2025 • 3 mos
Throughout my professional journey, I have gained valuable experience in customer service, sales, business development, and hospitality. At ADM Value, I worked as a Customer Sales Representative, where I promoted and sold electricity and gas contracts. I developed strong customer relationship skills, learned how to handle objections, understand customer needs, and communicate effectively with different types of clients.
