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Mamoun
@mamounalzoughbi
Business Process and Workflow Specialist
Netherlands
Arabic, English, Dutch
About me
I have over 15 years of professional experience across business operations, quality, finance, and process improvement, including 6 years as a Quality Engineer in the medical device industry. I enjoy understanding complicated or disorganized processes and turning them into practical systems that are easier to manage. My strengths include Excel, data organization, dashboards, process analysis, and problem solving. I focus on understanding the problem first and finding the simplest practical solution rather than adding unnecessary complexity.
Skills
Mamoun
Offline •
See my services
Business Efficiency & Automation
I will optimize your business workflow and build a custom system
Work experience
Quality Engineer
Philips • Full-time
Jan 2018 - Nov 2023 • 5 yrs 10 mos
Worked in medical-device quality and process improvement across global teams. Managed and improved business and quality processes, analyzed operational data, created Excel KPI dashboards, investigated issues and supported CAPA and continuous improvement activities. Designed and implemented a SharePoint and InfoPath-based workflow system for managing requests and feedback, including routing, notifications, tracking and reporting. Created supporting procedures, user documentation and performance dashboards. Worked extensively with structured data, documentation, process analysis, reporting and practical system improvements in a highly regulated environment.
