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$
USD
I will be your shopify email support VA or ecommerce customer service
Gig Summary
Reliable and Scalable Customer Support for Fast Growing eCommerce Stores
Hi, I'm Manan, a Customer Support Manager & Operations Expert with 9 years of experience helping Shopify, DTC, and e-commerce brands deliver exceptional customer support. My team and I specialize in p...
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Are you looking for a dedicated Customer Support Agent and Customer Service Representative to help you with your Shopify, TikTok Shop, Amazon, or any other Ecommerce store customer support? You've come to the right place!
Services I Provide (Available 24/7):
- Shopify Customer support (including Dropshipping stores)
- Amazon Customer Support
- TikTok shop customer support
- Shopify Virtual Assistance
- Order Fulfillment & Processing
- Subscription Management & Renewals
- Email & Chat Support
- Live Chat Support (5-minute SLA)
- Inbound/Outbound Call Handling
- Tracking & Delivery Updates
- Social Media Reply Management
Whether it's responding to order inquiries, managing customer expectations, or handling backend operations, I bring professionalism and efficiency to every task.
Tools I Have Worked With:
- HelpDesk, Gorgias, Zendesk, FreshDesk
- Shopify Support Tools, Gmail Suite
- Opsgenie, Kustomer, Dialpad
- Dropshipping Tools (Dropified, Zendrop, DSER, Honestfulfilment)
- Social Media Management Tools
Your customers deserve the best customer support, and I'm here to deliver it. Contact me now, and let's work together
Clients I’ve worked with
Aurealface
We are working with Aurealface, providing full email support and Meta (Facebook & Instagram) social media customer support, ensuring every customer query is handled promptly and professionally. Aurealface is my recurring client!
Mar 2026
SHARONSAID
We are currently working with Sharonsaiddress as their full-time customer support team, handling email, live chat, and Meta (Facebook & Instagram) support, ensuring every customer is taken care of quickly and professionally.
Sep 2025
My Portfolio
FAQ
How can we get started?
It’s simple! Just send me a message with your requirements, and we can discuss the details before getting started.
Do you provide email support for Shopify stores?
Absolutely! I manage all aspects of email support, handling general inquiries, special requests, and tech-related issues to ensure your customers receive professional and timely responses.
Can you manage customer support for platforms other than Shopify?
Yes, in addition to Shopify, I also offer customer support services for Amazon Stores, SAAS products, and other eCommerce platforms, ensuring consistent and high-quality service across your business.
Can you handle order fulfillment and disputes on my Shopify store?
Yes, I specialize in order fulfillment management, including processing orders, scheduling deliveries, and resolving disputes like refunds and chargebacks to keep your store running smoothly.
Reviews
13 reviews for this Gig
| (13) | ||
| (0) | ||
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R riitasimoes
Portugal
Ongoing collaborationWe are very happy with the work. Always available to help us.
$200-$400
Price
5 days
Duration
M 
Seller's Response
Helpful?K khellilynn
United States
Ongoing collaborationMy customer service team has been reliable, responsive, and professional. They communicate clearly, document customer issues properly, and always loop me in for important decisions. I appreciate their consistency and support in helping manage daily operations.
$100-$200
Price
2 days
Duration
M Seller's Response
Helpful?K khellilynn
United States
Ongoing collaborationThe customer service team was responsive, polite, and handled communication professionally. They followed instructions carefully and stayed respectful throughout the process. I appreciate their willingness to assist and keep things organized.
$100-$200
Price
1 day
Duration
M Seller's Response
Helpful?B breadhaus
United States
Ongoing collaborationGreat work
$50-$100
Price
5 days
Duration
M Seller's Response
Helpful?B breadhaus
United States
Ongoing collaborationAwesome work
$50-$100
Price
6 days
Duration
M Seller's Response
Helpful?
Reviews
13 reviews for this Gig
| (13) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
Sort By
Most relevant
R riitasimoes
Portugal
Ongoing collaborationWe are very happy with the work. Always available to help us.
$200-$400
Price
5 days
Duration
M Seller's Response
Helpful?K khellilynn
United States
Ongoing collaborationMy customer service team has been reliable, responsive, and professional. They communicate clearly, document customer issues properly, and always loop me in for important decisions. I appreciate their consistency and support in helping manage daily operations.
$100-$200
Price
2 days
Duration
M Seller's Response
Helpful?K khellilynn
United States
Ongoing collaborationThe customer service team was responsive, polite, and handled communication professionally. They followed instructions carefully and stayed respectful throughout the process. I appreciate their willingness to assist and keep things organized.
$100-$200
Price
1 day
Duration
M Seller's Response
Helpful?B breadhaus
United States
Ongoing collaborationGreat work
$50-$100
Price
5 days
Duration
M Seller's Response
Helpful?B breadhaus
United States
Ongoing collaborationAwesome work
$50-$100
Price
6 days
Duration
M Seller's Response
Helpful?
