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marc_tshim

Marc T

@marc_tshim

Customer Service representative

South Africa
French, English
About me
Customer Support Virtual Assistant with 1–2 years of experience using Zendesk and Five9 in fast-paced support environments. Proficient in ticket triage, SLA management, workflow automation, and inbound/outbound call handling. I provide businesses with reliable, professional front-line support — covering email, live chat, and phone channels. My focus is on resolution efficiency, customer satisfaction, and clear communication at every touchpoint. Available for ongoing or project-based engagements. Let's connect.... Read more

Skills

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marc_tshim
Marc T
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide french and english service for your business