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Marco O
@marco_odendaal
AI Data Specialist and Technical Support
South Africa
English
About me
I am a Technical Support and AI Data Specialist from Cape Town, South Africa, with experience in customer service, technical troubleshooting, sales, AI data annotation, and quality assurance. I have worked on international customer campaigns and remote AI projects involving text, image, and audio data. I am reliable, detail-oriented, adaptable, and committed to providing accurate, professional support and high-quality results.
Skills
Marco O
Offline •
Average response time: 1 hour
See my services
Data Labeling & Annotation
I will do accurate data annotation and labeling for ai
Work experience
AI Data Annotation Specialist
Freelancer.com • Freelance
Dec 2022 - Present • 3 yrs 8 mos
Worked on AI and machine-learning data projects involving text, image, and audio annotation, data labelling, quality review, and evaluation. Followed detailed project guidelines and maintained accuracy and consistency across datasets.
Customer Service Representative / Technical Support
Capital Analytics • Full-time
Dec 2020 - Feb 2026 • 5 yrs 2 mos
Provided customer service and technical support across international campaigns, assisting customers with account queries, troubleshooting, billing-related issues, network support, upgrades, and general technical problems. Maintained professional communication while resolving issues efficiently and accurately.
Sales agent
Cash • Part-time
Dec 2018 - Nov 2020 • 1 yr 11 mos
Promoted financial products through social media and assisted customers with short-term loan enquiries while maintaining professional customer communication.
