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marcoleitem

Marco Leite

@marcoleitem

Automotive Expert in Luxury Premium Cars Mechanics and Vehicle Sales

Chile
Spanish, English
About me
I am an Aftersales Leader with over 10 years of experience in the ultra-luxury automotive sector, including brands like Ferrari, Maserati, and Bentley. I specialize in workshop management, operational excellence, and high-end customer experience. I have a proven track record of improving efficiency by 70% and maintaining customer satisfaction levels above 80%.... Read more

Skills

m
marcoleitem
Marco Leite
Offline • 
Average response time: 1 hour

See my services

Consulting
I will help you buy or sell a car with professional automotive advice
From$20 / projectMore details
Consulting
I will diagnose your car problem and provide professional automotive advice
From$25 / projectMore details

Work experience

Ferrari

Aftersales supervisor

Ferrari • Full-time

Feb 2018 - Present • 8 yrs 8 mos

Automotive aftersales professional with 10+ years of experience in the luxury vehicle sector, currently serving as After Sales Supervisor at Astara Luxury (Ferrari, Maserati and Bentley in Santiago, Chile). I lead technical teams and have improved repair turnaround times by 70%, sustaining client satisfaction above 90%.