Marcus L
Associate Agent
Skills
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Work experience
Associate Agent
ALFA
May 2024 - Present • 2 yrs
• Drive business development through strategic lead generation, relationship cultivation, and client engagement across multiple insurance lines. • Provide consultative guidance to clients regarding policy selection, risk management, and coverage solutions while ensuring regulatory compliance. • Maintain strong client relationships through exceptional customer service, conflict resolution, and responsive communication. • Adapt quickly to evolving operational systems, software platforms, and organizational procedures. • Manage administrative operations, policy documentation, reporting, and workflow coordination to support efficient office performance.
Associate Pastor
Church
Sep 2009 - May 2024 • 14 yrs 8 mos
Provided executive level leadership for worship, student, and community engagement ministries serving a multi generational congregation. Directed large scale programming, special events, outreach initiatives, and educational experiences designed to strengthen community involvement and organizational growth. Collaborated with senior leadership on strategic planning, budgeting, operations, communications, and organizational development initiatives. Led fundraising efforts for youth programs, mission initiatives, and special events through donor engagement, event coordination, and community support campaigns Established and maintained partnerships with local schools, businesses, and community organizations to expand outreach opportunities and strengthen community relationships. Recruited, trained, supervised, and motivated volunteer teams to support ministry operations, events, and community outreach efforts. Oversaw audio visual production, live event coordination, and technical operations for worship services andante special events. Developed educational content and programming for children, students, adults, and senior adults with a focus on engagement and personal development. Built strong relationships with community members through mentorship, counseling, public speaking, and pastoral care. Successfully managed multiple responsibilities in a fast paced, mission focused environment requiring adaptability, leadership, and emotional intelligence.