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Maria
@mariabmts
Customer Service and Transcription Specialist
Egypt
English, Arabic
About me
I am a detail-oriented and reliable professional with experience in customer support and transcription. I specialize in providing clear, professional communication, assisting customers with their questions and concerns, and resolving issues efficiently. I also offer accurate transcription services with strong attention to detail, ensuring that audio and video content is converted into clear, well-organized text. I am committed to meeting deadlines, maintaining confidentiality, and delivering high-quality work that meets each client’s needs.
Skills
Maria
Offline •
Average response time: 1 hour
See my services
Transcription
I will transcribe audio and video files with high accuracy
Work experience
customer serivce
Concentrix • Full-time
Apr 2024 - Jul 2024 • 3 mos
Provided professional customer service by assisting customers with inquiries, resolving issues efficiently, and ensuring a positive customer experience. Communicated clearly and professionally while handling a variety of customer needs and concerns. Developed strong problem-solving, active listening, and communication skills, while maintaining patience and professionalism in a fast-paced environment. Consistently focused on understanding customer needs, providing accurate solutions, and contributing to high levels of customer satisfaction.
