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Fiverr Pro
English
$
USD
I will be your professional customer support and data entry assistant
Translate English to Arabic and vice versa
Hello..
I'm Maria from Sudan, currently residing in the UAE. I studied Biotechnology and I have a Master's degree in molecular medicine.
I have worked as a research biotechnologist in different labo...
About this Gig
Professional Customer Support & Expert Data Management
Overwhelmed with inquiries and messy data? I offer a high-quality blend of empathetic customer support and technical precision. With a background in sales and professional teaching, I ensure your operations are flawless and your customers are satisfied.
SERVICES I PROVIDE:
1. Premium Support:
- Expert handling of Live Chat, Emails & Social Media.
- Using tools like Zendesk, Tidio, Shopify & Amazon.
- Order tracking, refunds, and shipment updates.
2. Data Entry & Formatting:
- Accurate database cleaning and Excel/Google Sheets management.
- High-speed data input with 100% precision.
- Daily Progress Reports (Excel) to keep you updated.
3. Store Management:
- Product listing and inventory updates.
- Customer CRM management and knowledge base maintenance.
WHY CHOOSE ME?
Accuracy: No typos, clean formatting, and high-speed delivery.
Reliability: UAE-based professional with global communication standards.
Results: Dedicated to boosting your store ratings and organizing your backend.
Lets streamline your business today! Click "Order Now" to start.
Social media platform:
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Other
Service type:
Non-technical support
Language:
Arabic
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English
Timezone:
24/7
Support software:
Freshdesk
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Zendesk
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Intercom
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Other
Knowledge base software:
Freshdesk
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Zoho
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Other
FAQ
Can you handle both customer support and data entry at the same time?
Absolutely! I am a Data Entry Expert and a professional assistant. I can manage your live chat/emails while simultaneously updating your spreadsheets, Shopify inventory, or CRM database with 100% accuracy.
What is your availability and timezone?
I am based in the UAE (GST/GMT+4). This allows me to provide excellent coverage for clients in the Middle East, Europe, and Asia. I am flexible and can adjust my working hours to fit your business needs.
Which tools are you familiar with?
I am proficient in Excel and Google Sheets for data management. For customer support, I have experience with Shopify, Amazon, Zendesk, Tidio, and WhatsApp Business. I am a quick learner and can easily adapt to any new CRM or platform you use.
How will I know the progress of my tasks?
Transparency is my priority. You will receive a Detailed Daily Progress Report in Excel or PDF, outlining every customer interaction handled and every data point entered. You will always be in the loop!
