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marianne_ms

Mariane M

@marianne_ms

Administrative Assistant

Brazil
Portuguese
About me
I am a professional with over 6 years of experience in administrative and customer service roles within clinical analysis laboratories. I have extensive expertise in billing, medical insurance authorizations, and digital service optimization. I am currently pursuing a degree in Biology and seeking remote opportunities where I can apply my skills in communication and customer experience.... Read more

Skills

m
marianne_ms
Mariane M
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will reliable virtual assistant for whatsapp customer support
From$10 / projectMore details

Portfolio

Work experience

Receptionist | Customer Support

company • Full-time

Aug 2020 - Aug 2025 • 5 yrs

For six years, I worked in customer service and administrative support at a clinical laboratory, providing support to patients and helping to organize and improve the customer service workflow. Main responsibilities: • In-person and WhatsApp Business customer service • Preparing exam quotes and budgets • Guiding patients about exam preparation and procedures • Scheduling home sample collections • Entering and updating customer information in internal systems • Organizing and improving digital customer service processes • Training new employees • Supporting administrative tasks and customer service activities