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English
$
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Marianne
@marianne_tali
Customer service, Cold caller, Data Entry
Philippines
English
About me
Hi! I’m Marianne Yanto
I’m a dedicated freelancer with 2 years and 7 months of Customer Service experience and a strong background in Data Entry. I help businesses stay organized, respond to customers professionally, and manage tasks efficiently.
I’m detail-oriented, reliable, and committed to delivering high-quality work on time. Whether you need customer support, accurate data entry, or administrative assistance, I’m here to make your workflow smoother and stress-free.
What I offer:
✔ Customer Support
✔ Data Entry
✔ Admin/VA tasks
✔ Accurate, on-time results
I look forward to working with
Skills
Marianne
Offline •
See my services
Lead Qualification
I will be your virtual assistant
Work experience
Data Entry
WMHC • Part-time
Sep 2024 - Oct 2025 • 1 yr 1 mo
As a Data Entry Specialist in a healthcare setting, I managed and updated patient records with accuracy and confidentiality. I entered and verified patient information, medical details, and documentation to ensure all data was complete and up to date. I also performed regular audits to identify discrepancies, correct errors, and maintain data quality. In this role, I worked closely with healthcare staff to support smooth operations, protect patient privacy, and ensure compliance with healthcare standards and guidelines.
Customer service representative
Genpact LLC. • Full-time
Mar 2020 - Sep 2022 • 2 yrs 6 mos
As a Collection Specialist for a financial account, I handled both inbound and outbound calls to customers with overdue balances. I helped them understand their account status, discussed payment options, and arranged suitable payment plans while following company policies and compliance guidelines. I accurately processed payments, updated account information, and documented all interactions in the system. I also resolved billing concerns, escalated issues when needed, and consistently worked toward meeting monthly collection targets while maintaining professional and respectful communication with customers.
