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marie_solutions

Yamaris

@marie_solutions

Virtual Assistant, Bilingual Specialist, and Digital Operations Support

United States
English, Spanish
About me
I am a highly organized remote operations specialist and bilingual professional with an academic foundation in Computer Information Technology. I bring extensive experience in remote customer support, data entry, and community architecture (such as advanced Discord building). Combining technical IT capabilities with fluent English-Spanish communication skills, I provide streamlined administrative assistance, natural manual translation, and reliable digital solutions tailored to your business needs.... Read more

Skills

m
marie_solutions
Yamaris
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your virtual assistant for data entry and administrative tasks
From$15 / projectMore details

Work experience

Arise

Independent Customer Support & Operations Specialist

Arise • Self-employed

Jan 2020 - Present • 6 yrs 9 mos

Provided high-level remote administrative, technical support, and data management services for major corporate clients across diverse industries. Managed complex system workflows, handled confidential information securely, and met strict data entry and call quality performance metrics. Key Experience Highlights: Travel & Logistics Support: Executed new cruise bookings, modified complex passenger reservations, and managed high-volume itinerary data. Technical Support & Data Entry: Troubleshot Tier 1 software issues, processed customer data, and maintained extensive CRM databases while ensuring absolute data security.

Professional Spanish Interpreter

Propio • Full-time

Jun 2019 - Dec 2019 • 6 mos

Provided high-stakes manual translation and interpretation across multiple industries, including corporate, technical, and client services. Maintained absolute data confidentiality, precision under pressure, and linguistic accuracy between English and Spanish speakers.