I will provide professional costumer support

Philippines

I speak English, Tagalog

Virtual Assistant, Social Media management

Hi! I’m Nikki, a Social Media Manager helping businesses build a strong online presence through strategic content, engaging visuals, and thoughtful customer support. I take the stress of posting, sch...
About this Gig

Looking for someone who can take care of your customers while you focus on running your business?


I provide dependable customer service and virtual support to help you stay organized and maintain positive communication with your customers.


My services include:


Answering customer questions

Managing email inquiries

Chat and message support

Order and delivery follow-ups

Handling customer concerns

Assisting with basic customer issues

Customer follow-up

Updating customer information

Social media message management

Lead generation and prospect research



I always aim to communicate in a friendly, clear, and professional way while following your brand's preferred tone and instructions.


I can also work with your existing systems, templates, and processes to keep customer communication consistent.


Please note: This gig is for non-voice customer support through chat, email, and online messaging.


Feel free to message me before ordering so we can discuss what you need and choose the right service for your business.


Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

•

TikTok

Service type:

Non-technical support

Language:

English

•

Filipino

Timezone:

UTC daytime

Support software:

ActiveCampaign

Knowledge base software:

Confluence