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Receptionist & Doctor Assistant

clinical hour tracker • Full-time

Jan 2025 - Present • 1 yr 7 mos

Welcome patients and provide a professional front-desk experience. • Schedule appointments and coordinate daily clinic operations. • Maintain patient records while ensuring confidentiality and accuracy. • Handle phone calls, inquiries, and appointment confirmations. • Assist physicians before, during, and after medical procedures. • Prepare treatment rooms and ensure medical equipment is organized and available. • Coordinate communication between patients and medical staff. • Support administrative tasks, documentation, and operational workflow. • Resolve patient concerns professionally while maintaining high customer satisfaction.

Freelance Translator & Marketing Specialist

Freelancer.com • Freelance

Mar 2021 - Present • 5 yrs 5 mos

Translate Hebrew and English content into Arabic while maintaining linguistic accuracy, cultural relevance, and contextual consistency. • Proofread and edit translated materials to ensure quality, clarity, and compliance with client requirements. • Deliver cinematic subtitles following industry standards and Netflix subtitling guidelines. • Localize marketing, educational, and entertainment content for Arabic-speaking audiences. • Conduct terminology research to ensure consistency across translation projects. • Collaborate with clients to understand project objectives and meet strict deadlines. • Create and manage marketing content for social media platforms. • Assist businesses in improving online visibility through digital marketing strategies

Telesales Representative

Royal Caribbean International • Full-time

Aug 2024 - Dec 2025 • 1 yr 4 mos

• Promoted premium automotive ceramic coating and paint protection services to prospective clients. • Identified customer needs and recommended suitable products and service packages. • Managed outbound sales calls and generated qualified leads. • Negotiated with customers and successfully closed sales opportunities. • Built long-term customer relationships through professional communication and follow-up. • Handled objections effectively while maintaining a high conversion rate. • Consistently achieved sales targets and contributed to business growth. • Maintained accurate customer records using CRM systems.