Mariyam Riaz

Freelance Content Writer

Fiverr • Freelance

Feb 2021 - Present • 5 yrs 7 mos

I have written website content, product descriptions, blog articles and general web content for international clients across various industries. I have always strived to produce clear, engaging and research-based copy that is specifically tailored to my clients' requirements. Completed 13 projects with 100% on-time delivery.

Customer Success Manager

BPO Wizard • Part-time

Feb 2022 - Dec 2024 • 2 yrs 10 mos

Managed clients' communication and ongoing customer company relationships. Addressed customer needs, resolved issues and ensured optimal satisfaction. Coordinated tasks and maintained daily communication with clients and teams. Developed strong skills in professional communication, organization and deadline management.