Mark K

Senior Project Manager

Sep 2021 - Present • 4 yrs 9 mos

AI solution integration to existing process, using AI agents • Using Agile methodology SCRUM: planning and grooming meetings, stand-up meetings, retrospective • Building and managing projects high level roadmaps (milestones, resources, goals) • Leading, mentoring, supervision, managing of PM team in a way to accomplish projects’ goals • Managing and improving reporting processes • Reporting to top management on delivery progress/issues • Resource Management in the scope of projects’ needs and company priorities • Resources allocations/movements between teams/projects • Identification of the future/current resource needs and requesting them in Recruiter unit • Execution of regular evaluation sessions, control, and optimization of resources load • Identification and resolving issues with projects, communication with clients in case of conflicts/tense on projects (when escalation is needed) • Evaluation of the level of clients’ satisfaction • Cost management • Support internal and external QMS processes • Execution of regular evaluation sessions, control, and optimization of resources load • Identification and resolving issues with projects, communication with clients in case of conflicts/tense on projects (when escalation is needed) • Evaluation of the level of clients’ satisfaction

Chief Delivery Officer

Jan 2018 - Nov 2021 • 3 yrs 10 mos

• Executing changes/improvements in processes/approaches • Managing risks, expectations, and changes • Using Agile methodology SCRUM: planning and grooming meetings, stand-up meetings, retrospective • Building and managing projects high level roadmaps (milestones, resources, goals) • Leading, mentoring, supervision, managing of PM team in a way to accomplish projects’ goals • Managing and improving reporting processes • Reporting to top management on delivery progress/issues • Resource Management in the scope of projects’ needs and company priorities • Resources allocations/movements between teams/projects • Identification of the future/current resource needs and requesting them in Recruiter unit • Execution of regular evaluation sessions, control, and optimization of resources load • Identification and resolving issues with projects, communication with clients in case of conflicts/tense on projects (when escalation is needed) • Evaluation of the level of clients’ satisfaction

QA Enginer

Jun 2015 - Jan 2018 • 2 yrs 7 mos

• Analysis of requirements for new features and create acceptance criteria for user stories. • Using Agile methodology SCRUM: planning and grooming meetings, stand-up meetings, retrospective and review meetings. • Test planning and test design of test cases. • Creating and executing tests. • Responsible for applying different types of testing software: functional, non-functional, regression, smoke, UI and usability. • Reporting defects in Jira. • Analyzing of root cause for discovered issues. • Creation and maintenance of test documentation • Manual Testing Web