I will write clear sops and an operations manual for your small business

United States

I speak English

Small Business Consultant for SOPs, Brand Kits, Logos and Websites

I'm Chandler, founder of Marshall & Main, a small business consulting firm in Mississippi. I also co-own a three-location pet grooming business, so everything I make is built for busy owners. I help ...
About this Gig

If every task in your business lives in your head, you can't take a day off and you can't train anyone fast. Clear SOPs fix that.


I'm Chandler, founder of Marshall & Main. I've written the SOPs, handbook and training program for a multi-location service business, including a registered apprenticeship program. I write procedures people actually follow: short steps, plain language, checklists they can use on a busy day.


How it works:

  1. We start with a kickoff call where you walk me through how things work today.
  2. I write the SOPs and checklists in a clean, consistent format.
  3. You review, and I revise until it matches how you want things done.
  4. You get editable Google Docs or Word files plus print-ready PDFs.


Great for: opening and closing, customer check-in and checkout, cleaning, scheduling, cash handling, new hire training and anything else your team asks you about every week.

Business type:

Solopreneurs

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SMBs

Industry:

Animals & pets

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Business services & consulting

Service type:

Workflow optimization

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Process mapping