Mary

IT Manager

Microsoft • Full-time

Jan 2016 - Jun 2019 • 3 yrs 5 mos

IT Director / IT Consultant (Freelance) Provided IT solutions to businesses, including system setup, software integration, and workflow optimization. Helped clients improve productivity through efficient and reliable technology systems. IT Support Specialist Offered technical support for software, hardware, and network issues. Resolved problems quickly and ensured smooth day-to-day operations for clients. Word Processing & Document Specialist Created and formatted professional documents such as reports, proposals, and business materials with a focus on clarity, accuracy, and clean presentation. Data Entry & File Management Specialist Handled accurate data entry, document conversion, and file organization. Maintained structured and error-free records across multiple formats. Microsoft Office Specialist Designed and edited documents, spreadsheets, and presentations using Word, Excel, and PowerPoint to meet professional business standards. WordPress Support Set up and managed WordPress websites, including theme customization, plugin setup, and basic maintenance. Virtual Assistant (IT & Admin Support) Provided remote support including email management, scheduling, document preparation, and basic IT assistance to help clients stay organized and productive.