I will be your customer support chat agent

Kenya

I speak English, Swahili

Customer support agent and Live chat

Hi, I'm Mary Ndunda - a reliable Virtual Assistant from Kenya 🇰🇪 I help busy business owners & Shopify/Amazon sellers save time by handling: ✅ Email management - sorting inbox, replying clients, la...
About this Gig

I will provide 24/7 customer support, live chat & Shopify assistance for your store


Hello! Im a dedicated Customer Support & Virtual Assistant ready to help your business grow.


I specialize in:

Live Chat Support - Fast, friendly replies to your customers

Email Support - Professional responses within hours

Shopify Support - Order issues, tracking, refunds

Zendesk Help - Ticket management & organization

Social Media Replies - DM & comment support


Why work with me?

1. Quick Response Time - Your customers wont wait

2. 24/7 Availability - I work around your timezone

3. Friendly & Professional - I represent your brand well

4. 100% Accuracy - No mistakes with orders/inquiries


Packages:

Basic $5 - 4 hours live chat support

Standard $15 - 12 hours live chat + email

Premium $30 - 24 hours full support + Shopify/Zendesk help


Message me before ordering so we discuss your store needs. Im ready to start now!

Social media platform:

Facebook

Instagram

TikTok

YouTube

Other

Service type:

Other

Language:

English

Timezone:

24/7

Support software:

Zendesk

Liveagent

Knowledge base software:

Document 360

Freshdesk

Freshservice

My Portfolio