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masami_jp

Masami

@masami_jp

Native Japanese Expert in Business Operations and CS

Japan
Japanese, Spanish
About me
Native Japanese professional with 10+ years of experience in retail management and customer support. I specialize in high-precision business communication, providing Japanese proofreading and quality assurance based on my background as a CS supervisor. I ensure your Japanese documents and customer interactions meet professional standards with strict attention to detail. I support businesses by ensuring their Japanese content is accurate and natural.... Read more

Skills

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masami_jp
Masami
Offline • 

See my services

Proofreading
I will proofread and perform quality assurance for your business japanese
From$15 / projectMore details

Work experience

Customer Service Supervisor

Retail & E-commerce Company • Full-time

Sep 2019 - Aug 2022 • 2 yrs 11 mos

Managed quality assurance for customer interactions and professional business correspondence.

Apparel Store Manager

Retail company • Freelance

Aug 2009 - Aug 2019 • 10 yrs

Led a team of 12 staff members and managed overall store operations with high standards of customer service.