I am an experienced System and Network Administrator with hands-on experience managing and troubleshooting IT infrastructure for business environments.
I work with Microsoft 365, Exchange Online, Windows Active Directory, Windows Server, DNS, DHCP, network infrastructure, VLANs, firewall/VPN access, email security and backup review.
My focus is on practical IT support, careful changes, clear communication and documentation clients can actually use.
I work carefully with production systems and prefer to understand the environment, risks and business goal before making changes.... Read more