Matthew Owen

Virtual Assistant | Executive & Administrative Support Specialist

CJD Consulting Solutions, LLC • Full-time

Feb 2021 - Dec 2025 • 4 yrs 10 mos

I have worked as a Virtual Assistant providing administrative and executive support for business owners, entrepreneurs, and remote teams. My experience includes managing daily operations, handling client communication, organizing schedules, and supporting overall business workflow to improve productivity and efficiency. In my previous roles, I managed email inboxes, scheduled appointments, coordinated meetings, handled calendar management, prepared reports, conducted online research, and maintained accurate records using Google Workspace and Microsoft Office tools. I also assisted with customer support by responding to inquiries, following up with leads, resolving client concerns professionally, and maintaining positive client relationships. Additionally, I supported social media management, data entry, CRM updates, travel planning, file organization, and task coordination across multiple projects. I am experienced in working independently, meeting deadlines, maintaining confidentiality, and adapting quickly to new systems and business processes. My strength as a VA is clear communication, attention to detail, organization, and the ability to handle tasks efficiently with minimal supervision.