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matthew_wongman

Matthew

@matthew_wongman

Cantonese and Mandarin Business Assistants

China
Chinese, English
About me
Expert Cantonese & Mandarin Business Support Leverage native fluency and top-tier professionalism for your China and Hong Kong projects. As a former Customer Service Supervisor at Standard Chartered Bank, I provide secure, high-standard business solutions with deep cultural insight. My Services:Precise proxy phone calls and inquiries;Social Media Management: Professional engagement and comment handling;Expert assistance and translation. Reliable, discreet, and deadline-driven. Lets eliminate language barriers and accelerate your market entry. Message me today to discuss your project needs!... Read more

Skills

m
matthew_wongman
Matthew
Offline • 
Average response time: 1 hour

See my services

Localization
I will be your professional cantonese cantonese business assistant in hong kong
From$20 / projectMore details

Work experience

Customer Service Department

Standard Chartered • Full-time

Sep 2023 - Aug 2024 • 11 mos

Oversaw inbound and outbound customer service operations, managing a daily volume of 200+ client calls. Responsibilities included account inquiries, product consultations, transaction assistance, and complaint resolution, consistently maintaining a customer satisfaction rate above 95%.