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Matias Ramirez
@matts_ramirez
AI Automation and n8n Workflows
Argentina
Spanish
About me
I build n8n workflows and AI integrations to reduce repetitive work and connect business tools. My background in IT support, Windows and Linux systems, networks, and technical documentation helps me troubleshoot problems and explain solutions clearly.
I work with REST APIs, webhooks, JavaScript, Google Workspace, and AI models to organize information, process content, and automate tasks. I focus on clear scope, practical testing, and documented handover.
Tell me your process and the tools you use so we can define a realistic solution.
Skills
Matias Ramirez
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See my services
Social Content
I will write viral captions and content ideas using ai for your social media
AI Chatbot Development
I will build smart ai workflows to automate and scale your business
Work experience
Customer Support Specialist
Enterprise
Apr 2015 - May 2022 • 7 yrs 1 mo
Employer: Alcatel-Lucent Enterprise. Provided technical support for OmniPCX Enterprise and Office, OmniVista 4760/8770, and contact center systems. Configured communications platforms, resolved technical incidents, and coordinated troubleshooting with vendors. Worked with VMware and protocols including SIP, H.323, ISDN, and R2.
On-Site Support Technician & 1st Level Help Desk
Tesys
Feb 2011 - Jan 2014 • 2 yrs 11 mos
Provided on-site and remote IT support for retail branches. Diagnosed hardware, software, network, and telecommunications issues. Handled first-level help desk requests, recorded incidents in ticketing systems, and documented troubleshooting and resolutions.
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carloselcoach
United States
Excelente trabajo, muy cuidadoso y muy preocupado por la felicidad del cliente, la satisfacción se nota que es lo primero... bravo!
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