I will mystery shop and competitive analysis

Yes, I can create an alias along with a burner phone number and email address to maintain anonymity. If a scenario is not provided, I can develop one to create a complete alias for the job. Typically, one alias is used per job unless specified otherwise. I can create accounts as needed.

What sets me apart is my focus on personalization and detail. I offer custom reports based on your exact specifications and provide not only evaluations of customer service but also actionable feedback for improvement. I go beyond the basics by ensuring follow-up inquiries and thorough assessments.

I have extensive experience in mystery shopping across various industries and platforms. I specialize in helping businesses understand their customer service strengths and areas for improvement. I provide thorough assessments and tailored reports to meet your specific needs.

My service includes 2 attempts per location contacted. If the location is unresponsive I will note it on the report, but these shops are non refundable. I advise you research and ensure you provide me with accurate contact info. If the location is unresponsive on the first attempt we can swap.

Yes, I use an alias for all shops that rotates. However, as the client it is your job to provide me with any specific alias info i might need to complete the shop like a backstory or specific details.

No, results are not guaranteed. I can not force anyone to provide me with information, but I can attempt to do so to the best of my ability. I might be able to get a summary of services, but I cannot guarantee pricing information or documents.

No, due to the local laws where I am located I am unable to record calls. I can only take very detailed notes and offer transcription services at an additional cost.