I will employee performance evaluation report

This service includes one professional mystery shopping phone call to a U.S.-based business. Our trained callers pose as genuine customers and follow the script, scenario, or evaluation guidelines provided by the buyer to assess customer service, sales performance, compliance, or other specified objectives. Calls are intended to average under five minutes but may extend up to a maximum of ten minutes if necessary to complete the evaluation. Each location can include one or two contact attempts depending on buyer preference. If a location is non-responsive after both attempts, the call is considered complete and is non-refundable. Calls may be placed from one phone number or multiple phone numbers depending on your project requirements. Multiple trained callers are available if the same location, employee, or shift needs to be evaluated more than once for consistency or comparison. Included with each completed call is documentation of the call date, time, call duration, who answered (when available), and completion of a customized evaluation form containing the buyer provided metrics in addition to standard call details. Contact for bulk order pricing.