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Md Mujahidur Ra
@mcbmujahid
University IT Support and Computer Lab Specialist
Bangladesh
English
About me
I am Md Mujahidur Rahman, a professional IT Support Specialist with 6+ years of hands-on experience working in university computer labs.
I currently work in a university IT department, where my responsibilities include managing computer labs, troubleshooting hardware and software issues, maintaining networks, and ensuring smooth daily operations for students and faculty.
Whether you manage a school, university, training center, or office computer lab, I can help you set up, maintain, troubleshoot, and optimize your IT infrastructure remotely.
Skills
Md Mujahidur Ra
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Technical Support
I will create a custom ubuntu iso for university computer labs and training centers
Work experience
Lab Assistant
Bangladesh University of Business and Technology (BUBT) • Full-time
Mar 2025 - Present • 1 yr 2 mos
Responsibilities: - Providing IT support to the end users like faculty members, students etc. in the computer lab. - Ensuring proper use of lab and IT equipment. - Troubleshoot computer hardware and software related issues. - Troubleshoot network related issues. - Printer Troubleshooting. - UPS Troubleshooting. - Maintain IT item records in Log Book/Maintenance Book. - Preparing various IT equipment related documents. - Communicate with higher-level personnel for problem solving over phone or physically. (if required).
Executive (Computer Lab)
Eastern University • Full-time
Oct 2019 - Feb 2025 • 5 yrs 4 mos
Responsibilities: - Providing IT support to the end users like faculty members, officials and students. - Ensuring proper use of computer lab and IT equipment. - Troubleshoot computer hardware and software related issues. - Troubleshoot network related issues. - Printer Troubleshooting. - UPS Troubleshooting. - Multimedia Projector Troubleshooting. - Testing LAN cable and terminating it with the connector. - Maintain IT item records in inventory software.
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hgerson
United States
Md did an excellent job, I will use his skills again and again!
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