Browse categories
Explore
Fiverr Pro
English
$
USD
Muhammad Imran
@mdimran121
Senior IT Support Specialist and WordPress Developer
Pakistan
English, Urdu
About me
Senior IT Support Specialist with 20+ years experience in IT infrastructure & network administration.
🔹 Network Admin — MikroTik, TCP/IP, DNS, DHCP, VPN, VLAN
🔹 Windows & Server Admin, Virtualization (VMware, Hyper-V)
🔹 Website Hosting & WordPress Administration
🔹 Microsoft 365 & Outlook Setup/Admin
🔹 CCTV, Biometric & Access Control Systems
🔹 Remote Support (RDP, TeamViewer, AnyDesk, Quick Assist)
🔹 AI Tools (ChatGPT, Copilot, Claude, Gemini)
Worked across retail, pharma & entertainment industries. Ready to deliver secure, reliable IT solutions — let's discuss your needs.
Skills
Muhammad Imran
Offline •
Average response time: 1 hour
See my services
Technical Support
I will fix your network, server, and IT infrastructure issues
Work experience
IT Support Specialist
Mima Apparel • Full-time
Oct 2023 - Present • 2 yrs 11 mos
• Manage enterprise network infrastructure using MikroTik devices. • Provide server administration, user support, troubleshooting and IT operations support. • Configure and maintain CCTV, biometric and access control systems. • Handle backups, disaster recovery and business email services. • Deliver remote support and technical assistance across departments
IT Support Specialist
Faran Pharmaceuticals • Full-time
Oct 2017 - Oct 2023 • 6 yrs
• Managed servers, network infrastructure and desktop environments. • Maintained CCTV, biometric attendance and PABX systems. • Performed virtualization, PC cloning, backup and recovery operations. • Resolved hardware, software and connectivity issues
IT Manager
Afreen International Pvt Ltd / Universe Cineplex Cinema • Full-time
Feb 2011 - Oct 2017 • 6 yrs 8 mos
• Led daily IT operations and infrastructure management. • Managed servers, networking, user support and IT assets. • Implemented maintenance procedures and workflow improvements. • Coordinated technology upgrades and vendor support
