
Egwumba Jessica
Reliable medical virtual assistant for scheduling and support
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Medical Virtual Assistant for Dermatology Practice
Solo • Part-time
Mar 2026 - Jun 2026 • 3 mos
Provided remote administrative support to a U.S.-based dermatology clinic, ensuring efficient patient coordination and smooth daily operations. Managed appointment scheduling, patient intake, referral coordination, fax management, insurance verification, and prior authorization support while maintaining HIPAA compliance. Updated patient records in the EMR, responded to patient inquiries, and coordinated communication between patients, providers, and insurance companies to support timely care and improve workflow efficiency. Key Responsibilities Appointment scheduling and calendar management Patient intake and registration Insurance verification and benefits checks Prior authorization support Referral coordination Fax management and document processing EMR/EHR documentation Patient follow-up and appointment confirmations HIPAA-compliant communication Email and administrative support.