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meenuacharya95

Meenu Acharya

@meenuacharya95

Trust and Safety Quality Assurance Content Moderation Specialist

India
English, Hindi, Malayalam
About me
Trust & Safety, Quality Assurance, and Content Moderation professional with 6+ years of experience supporting global operations. Experienced in content review, policy enforcement, quality audits, coaching, training, and process improvement. I have trained over 1,500 employees, conducted high-volume quality reviews, and helped improve accuracy, compliance, and operational performance. My focus is on delivering reliable, detail-oriented support while helping businesses maintain safe platforms, improve user experience, and achieve consistent quality standards. ... Read more

Skills

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meenuacharya95
Meenu Acharya
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will provide professional content moderation and QA support
Research Assistant
I will provide trust and safety moderation for social media

Portfolio

Work experience

Freelancing_Career

Trust & Safety Quality Lead

Freelancing Career • Full-time

Feb 2019 - Dec 20256 yrs 10 mos

Managed content moderation quality, policy compliance, and training programs for social media operations. Conducted audits, quality reviews, and coaching sessions to improve moderation accuracy and decision consistency. Specialized in policy interpretation, escalation handling, root cause analysis, and platform safety enforcement across sensitive content categories including hate speech, bullying, self-harm, harassment, and adult content.