
Mehfooz Ahmad
Network and Cybersecurity Engineer
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Work experience
NOC Engineer
Physician Revenue Group • Full-time
Aug 2023 - Present • 2 yrs 9 mos
Managed critical network infrastructure for a US-based healthcare organization, ensuring 24/7 uptime and HIPAA compliance. Key Responsibilities: Enterprise Monitoring: Designed and maintained a PRTG Network Monitor instance with 2,000+ sensors, tracking the health of ESXi hosts, Windows Servers, and Cisco Switches. Network Security: Configured Fortinet Firewalls (FortiGate), including SD-WAN policies, SSL-VPNs for remote users, and intrusion prevention rules. Incident Response: acted as the Tier-2 escalation point for network outages, troubleshooting OSPF routing issues and ISP failovers to minimize downtime. Virtualization: Monitored and managed VMware vSphere/ESXi environments, ensuring resource availability for critical healthcare applications. Documentation: Created detailed Network Topology Diagrams and Standard Operating Procedures (SOPs) for the NOC team.