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Melisa D
@melisadiez
Industrial Graphic Designer Digital Marketing Social Media Manager
Colombia
Spanish, English
About me
I am an Industrial and Graphic Designer with over 5 years of experience in digital marketing and branding strategy. I specialize in blending creativity with strategy to craft impactful visual identities and content campaigns that drive engagement. My expertise spans across product design, social media management, and visual communication to turn vision into value.
Skills
Melisa D
Offline •
Average response time: 1 hour
See my services
Brand Style Guides
I will do branding logo design mockup design graphic design social media
Social Media Strategy
I will be your ugc and social media strategist for saas platforms
Portfolio
Work experience
Technical Product Specialist/Customer Service
Appliance Genius • Full-time
Dec 2023 - Apr 2025 • 1 yr 4 mos
● Proficiently drive user satisfaction by resolving daily client issues via calls and email, using OUTLOOK ● Provide strategic consulting to potential new customers' inquiries and requests via calls and email. ● Assist various departments contributing to a seamless workflow and problem-solving. ● Proactively track and follow up on cases in process, ensuring timely resolutions and preventing bottlenecks
Administrative Clerk
Warehouse Hotline • Full-time
Feb 2023 - Sep 2023 • 7 mos
● Conducted daily freight revisions, ensuring accurate inventory and logistics management. ● Conducted detailed analysis and research of OSD cases, identifying causes and implementing corrective actions ● Proactively tracked and followed up on cases in process, ensuring timely resolutions and preventing bottlenecks.
Hub Specialist – Customer Service Representative
Amazon • Full-time
May 2022 - Oct 2022 • 5 mos
● Proficiently resolved client issues via calls, chat, and email, ensuring high satisfaction using AWS. ● Assisted drivers with geologistics challenges, optimizing operational efficiency. ● Efficiently escalated complex cases to relevant departments for timely resolution.
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paty_garcia3859
United States
Working with Melisa, was amazing, she understood every requirement i asked for, even when i was not clear on what i exactly wanted, i fully recommend her for design projects, branding, anything you need for your shop or business, she is a great designer!
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