m
melisurkmez

Melis U.

@melisurkmez

Virtual Assistant, Online Research, English Support

Turkey
English
About me
I’m a detail-oriented Virtual Assistant with strong English communication skills and a background in online research, structured writing, and administrative support. I help clients save time and stay organized by handling: * Online research & data collection * Document formatting (Word, Google Docs) * Data entry & organization * English communication & customer support * Academic or structured research assistance I work independently, take ownership of tasks, and always focus on accuracy and clarity. My goal is simple: deliver reliable, high-quality work that makes your day easier.... Read more

Skills

m
melisurkmez
Melis U.
Offline • 
Average response time: 2 hours

See my services

General Online Research
I will do detailed online research and competitor analysis
From$15 / projectMore details
Data Typing
I will convert PDF to word or word to PDF manually and accurately
From$20 / projectMore details

Work experience

Front Desk Staff

Private Tutoring Center • Full-time

Jun 2020 - Sep 2020 • 3 mos

Managed appointments and student records. Responded to inquiries via phone and email. Assisted with daily administrative coordination.

Concierge Staff

Akra Hotel • Full-time

Jan 2020 - Mar 2020 • 2 mos

Delivered premium concierge services at Akra Hotel, assisting international guests with reservations, travel arrangements, and personalized requests. Maintained high guest satisfaction standards while managing multiple tasks efficiently in a fast-paced environment.

Call Center Agent

Anex Tour • Full-time

Jun 2013 - Sep 2014 • 1 yr 3 mos

• Handled inbound customer calls and inquiries • Provided information regarding travel services and bookings • Assisted customers in resolving complaints and service-related issues • Maintained clear and professional communication in English and Turkish • Recorded and updated customer information in internal systems