I will virtual assistant, admin, and customer service

Mercy N

Kenya

I speak English, Swahili

Account Manager, Academic Writer, KYC AML Product Specialist, Forex Trader

I am a customer excellence and account management professional with over 3 years of experience in international AML compliance, client services, agribusiness, and Forex/Futures trading. I specialize i...
Read More
About this Gig

Need professional customer support without the overhead of a full-time hire?

I will manage your customer service operations handling inquiries, resolving complaints, updating CRM records, and ensuring every client interaction leaves a positive impression.

With 3+ years of B2B customer service experience including remote support for U.S.-based clients, I am calm under pressure, fast to respond, and meticulous with documentation.

What I offer:

Email and chat support

Complaint handling and escalation management

CRM updates and client record maintenance (Zoho, Freshdesk, HubSpot)

Account follow-ups and check-ins

Weekly performance summaries

Available across time zones. Fluent English. Professional and reliable.

Message me before ordering to discuss your specific needs."

Read More
virtual assistant, admin, and customer service
Full Screen
virtual assistant, admin, and customer service

Purpose:

Business

Work model:

Project-based

•

Daily

•

Weekly assistance

+1 more

My Portfolio

Related tags