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Merna H
@merna_hassan21
A creative mind bringing ideas to life through presentations
United Arab Emirates
English, Arabic
About me
I am a customer service and administrative professional with experience in call center operations, banking support, and client relations across the UAE. I am skilled in CRM systems, administrative operations, and complaint resolution, maintaining high service standards in fast-paced environments.
Skills
Merna H
Offline •
See my services
Business Presentations
I will create professional business powerpoint presentations
Work experience
Call Center Representative
Al-Futtaim Group • Full-time
Jan 2020 - Jan 2022 • 2 yrs
Handled customer inquiries professionally while maintaining high customer satisfaction standards. Resolved customer concerns efficiently using strong communication and problem-solving skills. Worked closely with internal departments to ensure smooth issue resolution.
