m
metorre

Maria Torres

@metorre

IT Specialist

Spain
Spanish
About me
Hi! I'm Maria Elena Torres, with 10+ years of experience in technical support and customer care. I started at IBM as a Help Desk Agent, working with Windows systems, VPNs, and Active Directory, and later advanced to a Windows Administrator role. I’m highly adaptable and detail-oriented, now focusing on AI-related tasks such as audio and text evaluation in Spanish. As a native Spanish speaker, I bring strong communication skills and a passion for improving AI quality. Based in Málaga, I’m available for freelance and remote work.... Read more

Skills

m
metorre
Maria Torres
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will evaluate and review spanish audio quality for ai and content
From$15 / projectMore details

Work experience

IBM

Server Administrator

IBM • Full-time

Jun 2007 - Jun 2016 • 9 yrs

IT Support and Customer Experience Specialist with 10+ years of experience in remote technical support, B2B/B2C environments, and enterprise service desk operations. Strong communicator in both English and Spanish, with proven ability to manage cross-functional tasks and deliver high-level results in distributed teams.