Faisal Rafiq

HR Manager

Golootlo • Full-time

Jan 2024 - Present • 2 yrs 7 mos

- Looking after the complete recruitment lifecycle of tech & non-tech positions. - Sourcing through LinkedIn, indeed, Careers page, Referral hiring & and other platforms. - Developed comprehensive training programs, empowering employees to reach their full potential within the organization. - Managed employee relations, investigating and resolving conflicts to maintain a positive work environment. - Handling the health insurance matters, addition/deletion and medical claims of the employees. - Revising HR Manual to make it up to date, add the new benefits to make sure employees are well motivated. - Streamlined HR processes for increased efficiency with the use of HRIS systems. - Improved workplace culture through the development and implementation of diversity initiatives. - Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals. - Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization. - Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information. - Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company's values. - Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.