I will set up your ai customer support chatbot and helpdesk automation

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michael_z_consu
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michael_z_consu
Michael Z
set up your ai customer support chatbot and helpdesk automation
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set up your ai customer support chatbot and helpdesk automation

About this gig

I help businesses reduce customer support costs by 40-60% with AI-powered chatbot automation. With 9+ years of experience in customer support operations and AI automation, I will set up a smart chatbot that handles your common inquiries 24/7, routes complex issues to human agents, and integrates with your helpdesk. What you get: AI chatbot trained on your KB, automatic FAQ responses, smart escalation to humans, Zendesk/Intercom integration, custom conversational flows. Technologies: Python, Rasa, Dialogflow, DeepSeek, OpenAI GPT, RAG. Let's automate your support today!

  • Bot type

    • Customer Service & Support

  • AI engine

    • DeepSeek
    • Open AI GPT

  • Programming language

    • Python

  • Tools & frameworks

    • Rasa
    • Dialogflow

  • Platforms

    • Websites
    • Slack

Get to know Michael Z

Michael Z

AI Customer Support Automation and Helpdesk Setup

  • FromChina
  • Member sinceOct 2026

  • Languages

    English
I'm a customer support operations specialist with 10+ years in B2B software. I've managed 10-person support teams handling software installation, technical troubleshooting, and customer consultation. Today I help small software and e-commerce companies cut ticket volume with AI chatbots and workflow automation. The specific kind: which FAQ deserves a bot answer, which tier-1 ticket needs a human, how to wire Intercom or Zendesk into your CRM. Tools: Intercom, Zendesk, Freshdesk, Crisp, Tidio, GPT bots, no-code automation. Documented SOPs, a system you own.

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