I will draft a franchise operations manual and policy guide
Licensed US Attorney, Bulletproof Franchise Agreements and FTC Compliance
About this Gig
A franchise manual serves two conflicting legal purposes: it must establish quality control to maintain trademark rights under the Lanham Act, yet avoid dictating employment practices to prevent NLRB joint-employer liability.
I am Michael Francis Rollins, a licensed U.S. attorney (Bar No. #102115). I draft policy manuals that navigate this boundary.
Generic manuals blur the line between system standards and managerial control. Dictating hiring or scheduling exposes you to vicarious liability for a franchisee's labor disputes. Inadequate quality control risks naked licensing and trademark abandonment.
I structure policies to mandate brand outcomes without prescribing employment methods.
Drafting Scope:
Pre-Opening Protocols and Training Standards
Quality Control Metrics and Brand Guidelines
Approved Vendor and Supply Chain Mandates
Risk-Mitigated Operational Procedures
IP Usage and Trade Secret Protection
This manual is incorporated by reference into your franchise agreement. Review the packages below to determine the appropriate scope for your system.
Legal consulting Gigs are not screened
Please note that there is no screening process for this service. We recommend that you message the freelancer and check all necessary details before placing your order. Pro freelancers in this category have gone through a vetting process. You can find more details here.
FAQ
Tell me about your franchise system.
How many units are operating right now? How many are planned? What industry are you in? I need to understand the size and scope of your system before I can structure the manual correctly.
Walk me through a typical day at one of your locations.
What opens first? What gets sold? How many employees are usually on shift? What systems or software do they use? The more detail you give me the more realistic and useful the manual becomes.
Do you have an existing operations manual or any written procedures?
If yes upload it below. If no tell me what currently exists. Maybe you have a training guide. Maybe you just have a verbal system that everyone follows. Whatever it is I need to know what I am working with.
Which state or states do your franchise units operate in?
Employment laws, health regulations, and supplier requirements change between states. I need to know this so the manual reflects the right legal environment from page one.
What are the non-negotiable standards in your system?
Menu items, pricing, uniforms, signage, product sourcing, customer service protocols. List the things that must be identical across every single location no exceptions.
