m
michellem545

Michelle M

@michellem545

ServiceNow AdministratorDeveloper

United States
English
About me
I am a certified ServiceNow Administrator and Developer with over six years of IT experience, including four years building custom applications. I specialize in JavaScript, SQL, and optimizing platform performance. I pride myself on producing clean, maintainable code and quickly adapting to new technologies.... Read more

Skills

m
michellem545
Michelle M
Offline • 
Average response time: 1 hour

See my services

Scripting
I will servicenow admin and development support
From$50 / projectMore details

Work experience

BNY

ServiceNow Developer

BNY • Full-time

Nov 2023 - Jan 2026 • 2 yrs 2 mos

Developed and maintained ITSM module components and performed root cause analysis for conflicting business rules in scoped applications. Developed within IRM, CMDB, GRC, and HR modules. Actively participated in daily standups and team meetings employing agile methodologies to ensure project alignment and delivery.

University_of Central Florida

Application Developer II

University of Central Florida • Full-time

May 2020 - Sep 2021 • 1 yr 4 mos

Developed and tested integrations and ETL transformations using SnapLogic and SAS. Documented integration pipelines and resolved pipeline errors. Practiced waterfall methodologies and participated in daily standups and team meetings to support university application infrastructure.