Oluwatayor

@mig_ty

Expert

Nigeria

English

About me

1950s: The Rolodex, invented in 1956 by Danish engineer Hildaur Neilsen, served as the primary tool for storing and organizing customer contact information via rotating index cards. 1980s: The first digital contact management software emerged, most notably ACT! (Automated Contact Tracking) launched by Conductor Software in 1986, which digitized the Rolodex concept. 1990s: The term CRM was officially coined around 1995. This era saw the rise of Sales Force Automation (SFA) and major vendors like Siebel Systems (founded 1993) and Oracle. 1999: A pivotal year that saw the launch... Read more

Skills