I will streamline your operations and elevate your client experience

Hi, I'm Leonie a Client Success & Operations Specialist helping busy founders and growing businesses streamline operations and elevate client experience.

I don't just complete tasks I build systems that save you time, improve retention, and support sustainable growth. With a background in education, product management, and client success, I bring a strategic, detail-driven approach to every project.

I've successfully managed client onboarding, optimised CRM systems, and supported leadership teams with high-level operations. I've also developed award-winning programmes and secured funding to scale impactful initiatives experience I now apply to help businesses run more efficiently.

My services include:

• CRM setup & optimisation
• Client onboarding & retention systems
• Inbox & calendar management
• Customer support & communication
• Admin operations & workflow improvement

If you're looking for a proactive, reliable partner who understands both people and processes Im here to help.

Let's build systems that give you your time back and support your growth.