m
migueladib

Kenj Global

@migueladib

fast and accurate

Spain
Spanish, Arabic, English
About me
Hi! We are Razan & Miguel, a multilingual duo from Spain 🇪🇸 Razan — 10+ years in customer support. Native Arabic | Spanish C2 | English B2. Miguel — specialist in Excel, PDF and data entry. We offer: Arabic customer support via email, chat & WhatsApp Translation Arabic ↔ Spanish / English Excel & PDF formatting and data entry Professional, accurate and client-focused. Available remotely across EMEA 🌍 — Let's work together! 🌟... Read more

Skills

m
migueladib
Kenj Global
Offline • 
Average response time: 1 hour

See my services

Programming & Tech
I will do fast and accurate data entry into excel or googles sheets
From$5 / projectMore details
Sales Operations
I will provide multilingual customer support in arabic spanish and english
From$15 / projectMore details

Work experience

CRAFTD

Trilingual Customer Support & Sales Advisor

CRAFTD • Full-time

Aug 2019 - Present • 7 yrs

Managed multilingual customer support and consultative sales in Arabic, Spanish and English. Built and retained a client portfolio of 30+ nationalities. Resolved 98% of customer queries within 24 hours. Achieved a client satisfaction score of 4.8/5. Managed full order cycle through Prestashop.