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miguelsandovale

Miguel Sandoval

@miguelsandovale

Salesforce Expert with 9 Years in Email Support and Retention

Mexico
English, Spanish
About me
Bilingual Customer Success Specialist with 9+ years of enterprise experience managing high-value queues for brands like Amazon, AT&T, and Citibank. I focus entirely on asynchronous email support and ticket management within Salesforce and major CRM platforms. What I bring: • Salesforce Expertise: Accurate case logging, tagging, and data entry. • Retention Skills: Expert in de-escalating billing issues and preventing churn. • Reliability: Mature professional needing zero hand-holding. Let's streamline your queue today!... Read more

Skills

m
miguelsandovale
Miguel Sandoval
Offline • 

See my services

Customer Support
I will provide expert salesforce email support and customer retention
From$45 / projectMore details

Work experience

Business

Business

Business • Full-time

Sep 2017 - Present • 9 yrs 1 mo

Customer Care (Atención al cliente) Virtual Assistant (Asistente virtual) Retention Specialist