Michael M

Custom services

Melbet • Full-time

Sep 2024 - Present • 2 yrs

Experience Customer Service & Sales Representative | Ndiyo Supermarket Jan 2025 – Dec 2025 Location: Mbeya/Tanzania Key Responsibilities & Achievements: ●Provided excellent customer support, addressing inquiries and resolving complaints efficiently, ensuring high customer satisfaction. ●Assisted customers in product selection, increasing sales and repeat business. ●Managed cash register and performed accurate financial transactions. ●Maintained product displays and ensured inventory was organized and up to date. ●Collaborated with team members to meet daily sales targets. ●Developed strong communication, problem-solving, and interpersonal skills applicable to remote customer support roles.

Freelance Graphics Designer & Brand identity specialist

Mike's • Self-employed

Aug 2024 - Present • 2 yrs 1 mo

-​Designing professional visual assets using Adobe Photoshop, Illustrator, and After Effects. ​-Creating marketing materials, logos, and digital content for various clients and local businesses. ​-Managing end-to-end design projects from conceptualization to final delivery.