m
mikheiltsurmudi

Mikheil T

@mikheiltsurmudi

IT Operations Manager

Georgia
Georgian, English, Quechua
About me
I am an IT Operations Manager with extensive experience in building stable infrastructure and internal systems. I have a strong background in Windows servers, network security, and user support. Recently, I have focused on IT operations leadership, incident management, and Python automation to improve efficiency and prevent problems in fast-growing environments. I'm a new seller on Fiverr eager to build my portfolio. My first clients will receive extra attention and detailed documentation of their setup. Let's work together!... Read more

Skills

m
mikheiltsurmudi
Mikheil T
Offline • 

See my services

Technical Support
I will setup professional business email with custom domain dns and hosting

Work experience

Logistify

IT Operations Manager

Logistify • Full-time

Jan 2023 - Present3 yrs 4 mos

Manage IT infrastructure and operations for a mid-sized organization, ensuring reliable systems and minimal downtime. Key responsibilities: - Configure and maintain email systems for 100+ users - Manage DNS records, domain configurations, and email hosting - Implement email security protocols (SPF, DKIM, DMARC) - Provide technical support for network and system issues - Maintain Windows server environments and user accounts - Troubleshoot and resolve email delivery and configuration problems - Document technical procedures and train staff on IT systems Successfully reduced email-related issues by 80% through proactive monitoring and proper configuration. Experienced in working with various email platforms including Microsoft 365, Google Workspace, and cPanel hosting.

Playtika

Information Technology Coordinator

Playtika • Full-time

May 2024 - Oct 20245 mos

Coordinated Information Technology operations and support services. Managed IT requirements and internal systems to ensure operational stability within the organization's Israel-based operations.